Job Description
- Customer Inquiry: Respond to customer inquiries via Facebook Messenger, Telegram, and other social platforms promptly.
- Order Processing: Provide product information, prices, and close sales through chat.
- Database Management: Keep records of customer interactions and follow up with “warm” leads.
- Feedback: Report common customer concerns to the marketing team to improve service.
- The Vibe: Fast-paced, digital-first, and customer-oriented.
- Key Skills: Fast typing, great personality, and basic problem-solving.
- Schedule: Shift-based (must be flexible).
